Changing PC name will make you unable to Connect to Primavera Database

Changing PC name will make you unable to Connect to Primavera Database

Problem

If you are a Primavera user and suddenly you had a problem logging into your projects by seeing a message displaying through Primavera contains “Unable to connect to the database“:

1. How could this problem happen?
   

• Changing your Computer name will prevent Primavera from finding its database.
  

1. Can you fix this problem without formatting your device?
   

• Yes, You can. In the next lines we will explain the solution in steps.
  

Our Solutions:

1. When you are logging in with your user name & password through the following box :
   

   
   

2. You will see this message :
   

   
   

3. If you tried to configure your database
   

   
   
   

   Primavera could message you ” Could not locate the database config library: dbconfig.exe” :
   

   

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4. Try to rename your device as it was exactly before changing it :
   

1. After changing the device name and restarting open Primavera from desktop or start menu :
   

1. Then go to your database configuration again :
   

1. You will see this box then click next :
   

1. When you see this box you will type the Public username and password you used when installing your database at the first time. In most cases pubuser works:
   

   
   
   

   Then Press Next
   

   
   
   

2. The Last Configuration message should be that your connection was successful :
   

   
   

   Then Press Finish.
   

3. Now log in with your regular username and password and you are back on track :
   

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