Claims Management, Extension of Time (EOT) & Delays Analysis

Learn how to prepare, justify, and present professional construction claims and EOT submissions using practical methods and real project scenarios.
This course focuses on application — not memorization — so you can confidently handle real-life delay events and claim narratives.

• Best for: Planning Engineers, Contract Administrators, Project Managers, Construction Managers, Technical Managers
• Focus: Practical claim preparation + delay analysis + influence schedules + narrative reporting
• Certificate: Yes (downloadable completion certificate)

Instructor: Hany Ismail — Planning Engineer

Why should you study claims management?

In today’s competitive construction environment, time and cost performance are critical.
Yet many projects miss deadlines, which can lead to cost escalation, disruption, and disputes.
To protect your project and your company, you need to understand delay events, contractual entitlement,
and how to prepare and present an effective Extension of Time (EOT) claim.

Unlike many courses that focus mainly on theory and memorization, this course emphasizes real-life application
of claims and delay analysis methods used in the construction industry.

Why our course, specifically?

This course is designed to help professionals become Smart, Fast, Confident, and Convincing when dealing with EOT and claims.
It is built for anyone involved in construction projects, including:
Planning Engineers, Contract Administrators, Construction Managers, Technical Managers, and Project Managers.

You will gain practical knowledge of:
construction claims, delay events, and delay analysis techniques —
and how to convert evidence into a structured claim that can be defended.

Course Overview

Claims Management and Delay Analysis involve structured steps and professional judgment.
This course challenges your thinking and guides you through the full process of preparing legitimate claims supported by proper documentation,
schedules, and clear narrative reporting.

Extension of Time (EOT) is often difficult for clients to accept. That’s why successful submissions must be:
clear, evidence-based, and professionally presented.

Course Case Study

You will work on a real case study project and practice the claims techniques taught in the course.
By the end, you will be able to develop professional claim deliverables such as:

1. Finding project documents and relevant correspondences
2. Developing an Events document + discussion topics for project manager
3. Event templates for internal discussion and client clarifications
4. Supporting letters for relevant events
5. EOT log with all relevant data
6. Primavera Influence schedule with all events
7. 11 Influence schedules (one per event)
8. Narrative claim report showing delays and entitlement logic

Certificate of Completion

Completing this course and receiving the certificate can strengthen your professional reputation and help you stand out in the job market.
It provides tangible evidence of your skills in claims management, EOT preparation, and delay analysis.

Free Access to Support Forums

You will get free access to all discussions in the course support forums where experts and engineers share solutions and answer questions.

Support Forums:

Claims Management and (EOT) Support Forums

Download Course Contents:

Claims Management Course Contents

1 file(s) 1.18 MB

Download

Interested in a Better Value Package?

This course is included inside our Advanced Planning Package (plus two additional professional courses and bonuses).
If you want maximum value, check it here:
Advanced Planning Package

Articles Library (Continuously Updated)

We Believe in Continuous Improvement – Making Planning Easy for You!
Driven by your questions and feedback, we built an ever-growing Articles Library to support your learning journey.

👉 Support Forums: Support Forums

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